Many auto dealers have trouble getting customers to respond to the post-sale Customer Service Index (CSI) survey
Bitesize helps your staff follow up with customers effortlessly with automated personalized text messaging.
Your GSM is too busy to make sure everyone has been followed up post sale and your salespeople are already eyeing the next deal. Let them do what they do best - close deals. Let Bitesize automate sending texts post-sale to boost your CSI.
When you automate SMS, you can send follow up text messages after every sale. That's 100% CSI follow up by default.
That way, you know exactly who is unhappy. With Bitesize, you can have negative text message replies forwarded to you or your GSM. Take care of it right away and don’t take the hit with OEM surveys
Save the money you are spending on CSI call providers by weeding out happy customers who replied to you saying happy things.
That way, you only have to spend money following up with customers who don't respond.
Automating CSI texts also lets you use your staff hourly fixed cost more efficiently. If they're not wasting hours chasing people, they're doing work.
You made it this far, why not take it for a spin?
